Frequently Asked Questions


About To Book Driving Lessons?

It's an exciting time, and we're right behind you! We can help you in every aspect of your journey, from applying for your provisional licence, to booking your theory test, to what to expect on the big day you take your practical test.

Here's the answers to some common questions our students have.

How do I book my driving theory test?

We always recommend you book your theory test as early as possible. This is to ensure that you learn the rules of the road as you become acquianted with driving itself, but also so you can concentrate on moving forward towards your practical test.

You can book your theory test online through the Driver and Vehicle Standards department, via the gov.je website.

More Info & Book Theory Test

How do I book my driving practical test?

Once you're started with us, this will come around sooner than you think!

Like the theory test, you can book your practical test online, via the gov.je website.

More Info & Book Practical Test

I have more questions.

No worries! We're very happy to provide any help and answer any questions you might have. Send us a message using the form below, or contact us using the contact details at the bottom of this page.

I'm ready to get started.

Great to hear! You can book your lessons right here in just a couple of minutes.

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Where do I go for my driving lessons?

When attending your driving lesson, your instructor will meet you from the following collection points:

Blair - Wildfire Restaurant in Wharf Street
Piers - Outside Pier Road Car Park
Gregg - Outside Pier Road Car Park
Remi - Wildfire Restaurant in Wharf Street
Sandra - Wildfire Restaurant in Wharf Street
Tony - Outside Pier Road Car Park
David - Steam Clock Car Park
Gary - Outside Pier Road Car Park

Terms & Conditions

of Piers Jonathan Blair Hickman T/A DRIVE.JE - DRIVING TUITION ("drive.je")

Lesson Cancellation

We try to accommodate the busy lives of our students, so understand that from time to time, it may be necessary to cancel a lesson. We permit such cancellations provided a minimum of 24 hours notice is given, since the instructor's time has been paid for. A lesson fee to the value of the rate you are currently being charged therefore applies if the required cancellation notice period is not sufficient.

Lesson Expiry

Driving lessons purchased through Drive.je are valid for 12 months from the date of your purchase. Unfortunately we are unable to accept any outstanding booking for lessons beyond this time frame.

Booking a Driving Test

When your driving instructor feels you are at the adequate level for the DVS practical test, they will advise you to go online or visit the DVS and book a practical test. Before you purchase the practical test you must check with your instructor to ensure the car is available for that test day and time.

If you purchase a practical test without the knowledge of your instructor and they feel you are not at the adequate level to be considered for the test then they will ask you to move the test to another day.

Driving Test

On the day of the driving test the Driving Instructor will book you in for a lesson the hour before your test. The instructor will prepare you for the test, accompany you to the DVS and hand in your licence and theory test certificate to the examiners office. The instructor will wait for you at the DVS and will be briefed by the examiners on whether you have passed or not.

Payment for the test to drive.je will be the equivalent of two lessons, one for the hour before the test and the second is for the hire of the car for the test.

Practical Test Driving Lessons

If you purchase a practical test and then do not have driving lessons prior to the date then we can refuse this test based on no lessons received. At drive.je we have a Health and Safety obligation to you the pupil, the driving examiner and all road users including pedestrians.

Payments and Outstanding Accounts

Drive.je has taken the decision not to accept cash for any driving lessons. All driving lessons must therefore be paid prior to every lesson online, via our website www.drive.je.

Outstanding Accounts

Should there be any outstanding accounts then you will be contacted by the Drive administration by email to inform you of the outstanding balance owed. If the account is not settled within seven days then the debt will incur interest and an administrative fee and it will be passed on to a debt collection agency.

Booking Fee

A booking fee of £2.50 is payable to every package purchased through drive.je including block deals or vouchers. We charge this fee to administer the booking process on your behalf between you and the instructor and to contribute to the cost of administering your funds in the Client Account. The administrator will also contact you when the block deals are complete for further purchases during the tuition process.

Gift Voucher Expiry

Gift vouchers purchased through the drive.je website are valid for one year from the date of purchase. Please note we are unable to accept vouchers as payment for driving lessons beyond this expiry date.

Provisional Licence

Please could all pupils ensure they bring their valid Jersey provisional licence with them to every driving lesson. Failure to do this will mean the instructors will not take you for a driving lesson and it will incur the cost of the lesson.

Contact Us

If there's anything we can help you with, please send us a message by completing the form below.

We'll get back to you as soon as we can!

Purchase Booking Fee

A booking fee of £2.50 is payable to every package purchased through drive.je including block deals or vouchers.

We charge this fee to administer the booking process on your behalf between you and the instructor and to contribute to the cost of administering your funds in the Client Account.

The administrator will also contact you when the block deals are complete for further purchases during the tuition process.

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